Good with Brands, People and Projects?

BRAND SERVICES MANAGER

We are looking for a dynamic Brand Services Manager (Account Manager) to join the Ruck Agency squad.

You will be responsible for managing our client relationships, overseeing brand projects, developing and implementing marketing campaigns, and ensuring that our clients are happy with all things Ruck.

The purpose of this position is to manage client relationships and ensure projects are delivered to agreed scope and timelines. The role includes accountability for shaping briefs and budgets and plays a key role in maintaining and growing existing clients, as well as helping with new business development opportunities.

ABOUT RUCK
Ruck Agency was founded in 2018, born with an entrepreneurial drive, a love for Brand, a way with words and curiosity for culture. We’ve planted our flag on providing the creative communication services brands need for today, as they move into tomorrow.

Ruck acts as a true creative company. From strategy, to design, to content, and even how we operate, we uphold creativity at our core.  Our work is confident, fun and bold, and extends beyond the borders often imposed by geography and expectations. We partner with clients from across Australia, UK and USA, in a range of industries such as start-ups, property, sport, tourism, lifestyle products, fashion and education.


Ruck Benefits

  • 9 day fortnight

  • Flexible working conditions - WFH/hybrid, flexi school hours available for right candidate

  • Birthdays Off - so you can party hard

  • Creative studio - with onsite parking and cafe

  • Professional Development - we want to see you grow!

Key Responsibilities

Client and Project Management

  • Act as the day-to-day contact for client communications - building and growing relationships

  • Take and refine briefs

  • Support the scoping and quoting of new projects

  • Manage projects, deliverables and deadlines

  • Coordinate freelancers and other creative production partners 

  • Support in New Business development, Proposals and Pitching

Brand Marketing 

  • Support with the development of Strategic brand communications

  • Provide guidance and support around Social Media strategy and content creation

  • Marketing and Campaign planning and reporting

Ruck Growth

  • Contributing to New Business Development 

  • Identify Client Growth Opportunities

  • Contributing to Ruck culture

  • Ideation of Ruck content creation

  • Stay up-to-date on the latest marketing trends

  • Attend ad hoc events and networking on behalf of the Agency

Selection Criteria

  • Relevant tertiary qualification in advertising, PR, marketing, communications, or a related discipline (preferred) 

  • Advanced written and verbal communication skills.

  • Exceptional organisational skills.

  • A strategic mindset - caring about big ideas, grounded in context.

  • At least 3 years’ experience in a related role (Agency experience preferred)

  • Strong relationship development and management skills.

  • Excellent presentation and interpersonal skills for representing Ruck

  • Professionally curious - interested in what influences our industry and willing to learn new things.

  • Ability to work a part of a collaborative team in a creative environment

Looking to apply yourself?

Ideally we’d love someone with a Marketing/Communications background and some Agency experience, but we are open to speaking to interesting backgrounds as long as you understand Brand!

To apply, hit the link below and make sure you send in a CV as well as outlining:

  • Why you want to work with Ruck?

  • Why you’re right for the role.

  • Salary expectations.